Below is the English translation of your Terms and Conditions, adapted for an English-language site. It has been revised to include coin payments as one of the accepted payment methods. Please review this draft with your legal advisor to ensure it fully complies with your business model and local regulations.
Gold Trading Online
Terms and Conditions
1. Introduction and Definitions
1.1. This Terms and Conditions Agreement (“Agreement”) governs the contractual relationship between Gold Trading Online (“the Site”, “we”, “our”) and any individual or legal entity (“User”, “you”) who wishes to utilize the services provided by the Site, including gold buying, selling, gifting, and physical delivery.
1.2. By registering on the Site, placing an order, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
1.3. Terms such as “Gold”, “Order”, “Account”, “Payment”, “Delivery”, and similar expressions shall be interpreted in accordance with the definitions provided herein.
2. Scope of Services
2.1. The Site enables Users to buy, sell, and gift gold, as well as request physical delivery of the gold to a specified address.
2.2. Our services include product listing, price determination, order management, online payment processing, delivery tracking, and customer support.
2.3. All services are provided in accordance with applicable laws and regulatory requirements.
3. Membership and Account Registration
3.1. To access our services, you must register on the Site by providing accurate, current, and complete information and by creating an Account.
3.2. During registration, the information required—including identification, contact details, and payment data—is collected in compliance with legal requirements (e.g., KYC/AML procedures).
3.3. You are responsible for maintaining the confidentiality and security of your Account credentials. Sharing your password or other access details with third parties is strictly prohibited.
3.4. In the event of providing false or misleading information, we reserve the right to suspend or terminate your account.
4. Order Process
4.1. You may place an order through the Site to purchase, sell, or send gold as a gift.
4.2. When placing an order, you must provide accurate details, including the product’s weight, purity, current market price, payment terms, and the delivery address.
4.3. Once your order is confirmed, the payment process is initiated, and your order will be processed upon receipt of payment.
4.4. It is understood that both you and the Site will meet all legal obligations associated with the transaction.
5. Payment, Pricing, and Delivery
5.1. Prices for all gold products are determined based on current market conditions, product specifications, and the margin rates established by the Site.
5.2. Payment methods include credit/debit cards, bank transfers, online payment systems, coin payments (digital currency payments), and any other approved payment methods.
5.3. All payments are final and non-refundable once confirmed, except where refund or cancellation policies apply.
5.4. For orders that require physical delivery, the gold product will be shipped to the delivery address provided by you via the selected courier or shipping service.
5.5. Delivery times may vary depending on payment confirmation and logistical processes. In the event of delays, the Site will notify you accordingly.
5.6. Upon delivery, you are responsible for inspecting the packaging for any damage, shortages, or discrepancies; any issues must be reported to the courier immediately.
6. User Obligations and Prohibited Activities
6.1. You agree to use the Site’s services in good faith and to provide accurate and lawful information at all times.
6.2. The following activities are strictly prohibited:
• The use of counterfeit or fraudulent documents or identification,
• Engaging in fraud, money laundering, or any criminal activities,
• Misusing the platform for purposes other than its intended use or engaging in unfair competition,
• Any actions that infringe on the rights or interests of other Users.
6.3. In the event of any breach of these obligations, we reserve the right to immediately suspend or terminate your account and take appropriate legal action.
7. Intellectual Property Rights
7.1. All content, design, software, data, and other materials provided on the Site are protected by intellectual property rights owned by Gold Trading Online.
7.2. You are granted a limited, non-exclusive license to view and use the content solely for personal, non-commercial purposes. Copying, distributing, republishing, modifying, or transmitting any material without prior written consent is prohibited.
8. Limitation of Liability and Disclaimer of Warranties
8.1. The Site does not guarantee uninterrupted, error-free, or completely secure service.
8.2. We are not liable for any damages arising from technical issues, internet connectivity problems, or third-party service interruptions.
8.3. In relation to physical deliveries, any damage, delay, or loss incurred during shipping will be addressed according to the terms of the courier service agreement; however, our liability for unforeseen delivery risks is limited.
8.4. You acknowledge that gold trading is subject to market fluctuations, and any associated risks are solely your responsibility.
9. Privacy and Data Protection
9.1. Personal information collected from Users is managed in accordance with our Privacy Policy.
9.2. The Site implements appropriate security measures to protect your personal data in compliance with applicable data protection laws.
9.3. Your data is used exclusively for service provision, customer support, marketing, and fulfilling legal obligations.
9.4. For further details regarding data processing practices, please refer to our Privacy Policy.
10. Amendments to the Agreement
10.1. Gold Trading Online reserves the right to amend any provision of this Agreement at any time without prior notice.
10.2. Any amendments will be posted on the Site, and you are responsible for reviewing these changes regularly.
10.3. Transactions conducted after the amendments have been posted will be governed by the updated terms.
11. Termination
11.1. You may terminate this Agreement at any time by providing written notice, provided there are no pending orders or open transactions.
11.2. We reserve the right to terminate your account immediately and without notice if you breach these Terms and Conditions or engage in unlawful activities.
11.3. In the event of termination, any remaining balance in your account will be refunded in accordance with applicable legal procedures.
12. Dispute Resolution and Governing Law
12.1. Any disputes arising from this Agreement shall first be resolved amicably through direct negotiations between the parties.
12.2. Should negotiations fail, disputes will be submitted to the competent courts and arbitration authorities in [Country/Region], in accordance with applicable law.
12.3. This Agreement shall be governed by and interpreted in accordance with the laws of [Country/Region].
13. Contact Information
13.1. For any questions, complaints, or feedback regarding this Agreement or our services, please contact us at:
• Email: [info@goldtradingonline.com]
• Address: [7901 4th St N # 16706 St. Petersburg, Florida 33702 USA]
• Phone: [+1 (940) 623-9067]
14. Acceptance
14.1. By registering on the Site or using our services, you acknowledge that you have read, understood, and agreed to all the terms and conditions set forth in this Agreement.
This Terms and Conditions document for Gold Trading Online establishes the fundamental principles and conditions governing the contractual relationship between you and Gold Trading Online.